Shipping policy
Shipping Policy
At Allcustom Watches, we aim to deliver your custom timepieces quickly and safely. Please review our shipping terms below:
Processing Time
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Orders are typically processed within 2–4 business days after confirmation.
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Custom watch orders may require additional preparation time. Customers will be informed of any expected delays.
Shipping Methods & Delivery Times
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We ship orders using reliable courier partners to ensure safe delivery.
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Estimated delivery times:
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Bahrain: 1–2 business days
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GCC Countries: 5–9 business days
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International: 10–20 business days (depending on location and customs clearance)
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Shipping Costs
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Shipping fees are calculated at checkout based on your location.
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For local deliveries within Bahrain, Cash on Delivery (COD) is available.
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Free shipping promotions, if available, will be clearly indicated on our website.
Tracking Your Order
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Once your order has shipped, you will receive an email with tracking details.
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Tracking updates may take 24–48 hours to appear in the courier system.
Customs & Duties (International Orders)
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Customers are responsible for any customs fees, import duties, or taxes imposed by their country.
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Delays caused by customs are beyond our control.
Failed Deliveries & Wrong Address
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Please ensure your delivery details are accurate.
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If a package is returned due to an incorrect address or failed delivery attempt, the customer may be responsible for re-shipping fees.
Questions
For any shipping-related inquiries, please contact us at:
📧 info@allcustom.shop
📞 0097338008087