Shipping policy

Shipping Policy

At Allcustom Watches, we aim to deliver your custom timepieces quickly and safely. Please review our shipping terms below:

Processing Time

  • Orders are typically processed within 2–4 business days after confirmation.

  • Custom watch orders may require additional preparation time. Customers will be informed of any expected delays.

Shipping Methods & Delivery Times

  • We ship orders using reliable courier partners to ensure safe delivery.

  • Estimated delivery times:

    • Bahrain: 1–2 business days

    • GCC Countries: 5–9 business days

    • International: 10–20 business days (depending on location and customs clearance)

Shipping Costs

  • Shipping fees are calculated at checkout based on your location.

  • For local deliveries within Bahrain, Cash on Delivery (COD) is available.

  • Free shipping promotions, if available, will be clearly indicated on our website.

Tracking Your Order

  • Once your order has shipped, you will receive an email with tracking details.

  • Tracking updates may take 24–48 hours to appear in the courier system.

Customs & Duties (International Orders)

  • Customers are responsible for any customs fees, import duties, or taxes imposed by their country.

  • Delays caused by customs are beyond our control.

Failed Deliveries & Wrong Address

  • Please ensure your delivery details are accurate.

  • If a package is returned due to an incorrect address or failed delivery attempt, the customer may be responsible for re-shipping fees.

Questions

For any shipping-related inquiries, please contact us at:
📧 info@allcustom.shop
📞 0097338008087